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Service Delivery Engineer - London

Type: Permanent Full-Time
Salary: £50,000 to £60,000 pa
Job Ref: JG2459
A global cloud-based, content delivery network company are looking for a Service Deliver Engineer to join their Operations team in deploying, operating, and troubleshooting content delivery products and services on a global scale.

The Successful Service Delivery Engineer will have solid experience with network application configuration, operation, and hands-on troubleshooting and communication skills, with the desire to employ these in a fast-paced, dynamic, 24x7 enterprise environment resulting in a world-class customer experience.

Our client helps companies save money while increasing the performance of their web sites and web-based applications and as the Service Deliver Engineer, you will play a key role in the initial role out of their products.

Role and Responsibilities
As the Service Delivery Engineer your responsibilities will include:

• Help developing process and tools to launch new services and improve existing ones
• Provide excellent Tier 2 responsiveness and support, working with SOC(NOC) staff and network engineers to resolve customer issues quickly
• Perform scripting as needed to improve productivity and troubleshooting tools
• Wow our customers with superior support and issue handling
• Day-to-day configuration and deployment of applications for a content delivery service to meet customer requirement

Skill Set
Required skills and experience for the successful Service Deliver Engineer:

• Solid, working experience with Linux
• Working understanding of software application procedures (particularly SaaS)
• Working understanding of computer networks
• Motivated self-starter who can work well with minimal supervision
• Strong communication skills (verbal and written)
• Knowledge of scripting (shell, Python, Perl, etc.)
• 5+ years of experience in related technical service or support directly supporting customers
• Strong technical skills/knowledge spanning enterprise infrastructure, enterprise software, and Internet protocols
• Proficiency in deploying, monitoring, and maintaining distributed software applications
• Software package installation experience
• Familiarity with XML-based configurations
• Experience in CDN technologies/services
• Working knowledge of DNS and web caching services
• BS or equivalent in computer science or related field

Apply below or to find out more information about the Service Delivery Engineer job, contact Jag Gill on jag.gill@opiliorecruitment.co.uk or call 0207 183 7145 quoting the reference JG2459.

Apply Back to Results

If this isn’t the right role for you, we are working on other Solutions Engineer Jobs so please call Jag on 0207 183 7145 to discuss.

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Jag Gill

Jag Gill

Recruitment Consultant

Jag specialises in: PHP, Python, Node, Back End Development, HTML5, CSS3, Angular JS, React JS, Java Script, Front End Development

E: jag.gill@opiliorecruitment.co.uk
T: 0207 183 7145
M: 07794 548 877

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