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Head of Digital Technology - London

Type: Permanent Full-Time
Salary: £80,000 to £100,000 pa
Benefits: 25% Bonus and 5% Car Allowance
Job Ref: SK2215
Are you ready to take on a challenging role as Head of Digital Technology?

Our client, a unique world leading health, beauty and lifestyle retailer, are currently recruiting for the Head of Digital Technology. You will implement and manage technology services, business and communication processes between teams in Europe, especially the technical development and support team in Italy. You must have experience in implementing / rolling out the Hybris platform within the retail sector.

Within this team, you will participate in the development of long term strategy for the future direction of the company and evaluate group websites performance in terms of sales and technology. As the Head of Digital Technology you will also be accountable for building the next generation on-line platform and train and support eCommerce teams of the business units for performing excellent on-line business capabilities.

Role and Responsibilities
As the Head of Digital Technology your responsibilities will include:

• Communicating on weekly bases with the business eCommerce teams
• Being responsible for developing content and commercial analysis of company websites
• Having regular face2face meetings in Italy with the development team
• Planning ahead new software releases and upgrades (Continuous improvements, see below)
• Ensuring that fit-for-purpose solutions are developed and implemented and that potential technical issues are resolved early
• Agreeing with the business units timeslots for testing and deployments from User Acceptance to Production
• Agree on the content for the next releases taken input form the business units, Commercial team and project managers/roadmap owners from Group IT
• Guiding and following up the development team in Milan to deliver within the agreed timelines and budgets
• Reporting regularly to stakeholders on a weekly basis regarding: P1-issues, weekly digital KPIs and status reports for sales and technology and the weekly development tracker from our internal Confluence/Wiki
• Keeping stakeholders (BU management and Group management) fully updated: Group IT and Process Director, senior business management and the commercial team
• Join steer committees and other project meetings to report development and support progress

Skill Set
Essential Skills:

The successful Head of Digital Technology will have the following:

• Experience with the Hybris platform is essential
• Retail industry experience especially in multichannel is preferred
• Enthusiastic and positive – ‘can do’ attitude
• Relevant degree and evidence of continuous professional development in an IT role
• 5 - 7 years in leading position in IT Digital
• Excellent communication skills, especially the ability to take a complicated digital system and bring it to life for an end user
• Available to travel both in the UK and Europe
• Experience and evidence of success in an information management role with multiple stakeholder groups
• Ability to translate organisational direction into specific team and individual job expectations, managing performance through effective monitoring, coaching, and feedback
• Be able to demonstrate personal integrity
• Ability to consider the impact of actions upon a number of different functions.
• Highly innovative
• Great team player
• Highly attentive to detail
• Driven by a desire to make improvements
• Fluent English - Italian is advantageous

Candidates without Hybris experience cannot be considered.

Apply below or to find out more information about the Head of Digital Technology job, contact Sheba Karamat on sheba.karamat@opilio.co.uk or call 020 7183 7145 quoting the reference SK2215.

Apply Back to Results

If this isn’t the right role for you, we are working on other eCommerce Jobs so please call Sheba on 020 7183 7145 to discuss.

Refer a friend; if we successfully place someone you have referred to us, we will give you £200 as a thank-you!!


Sheba Karamat

Sheba Karamat

Managing Director

Sheba specialises in: Senior Digital Marketing, Creative, Finance, Human Resources

E: sheba.karamat@opilio.co.uk
T: 020 7183 7145

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